Client Support Specialist (Tier 1)

at  ClearCompany

FIND YOUR MISSION

Missions are accomplished with people, driving towards a greater purpose. At ClearCompany, our mission is to help our 2000+ clients achieve theirs. When talking to our own team of A players, you’ll find that it’s not only the opportunity to drive this mission forward that keeps us thriving. It’s the freedom, flexibility, and support ClearCompany provides back which contributes to our professional development and the pursuit of our personal missions and passions outside of work. Learn more about our state of the art, cloud-based talent platform and why you should consider joining us here.

CLIENT SUPPORT SPECIALIST, TIER 1

Listed in the Inc. 5000 for multiple consecutive years as the fastest-growing Talent Management platform in America, we are expanding our Customer Support Team with a mission to provide multi-level technical support to ClearCompany clients with an experience unparalleled in the industry. We are looking for curious, self-motivated, disciplined, and entrepreneurial individuals for a full-time role supporting our dynamic client base.
The base compensation for this position is $44,000 to $46,000 annualized depending on experience and qualifications.

WHAT WE’D LIKE YOU TO HAVE

• A demonstrated independent streak: We’re all about the team, but we don’t like micro-management, so everyone needs to think on their feet and exhibit self-discipline.
• Communication: We’re on the lookout for decisive, organized candidates who have strong oral and written communication skills.
• Client service: Experience dealing with clients in any capacity, including but not limited to call centers, IT support, service industry.
• Technology: We are looking for people who enjoy working with technology. Some of the tools we work with include Zendesk, GSuite, Slack, and Zoom. We don’t expect you to know how to use these tools and will teach you!
• Transferable skills will be considered.