Client Value Partner - Strategic Consumer / CPG Accounts

at  Celonis SE

We’re Celonis, the global leader in Process Mining technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

THE QUALIFICATIONS YOU NEED:

• 12+ years of relevant strategy consulting, customer success or related experience in Manufacturing; MBA strongly preferred
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and software implementations
• Wide network of Manufacturing industry leaders and executives within the DACH region. An existing network within Nestlé or a similar enterprise would be a plus.
• Extensive experience in achieving business objectives through the deployment of software solutions
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Strong communication skills and ability to translate Celonis use cases into customer business landscape
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
• Be willing to travel to meet with customer stakeholder needs (25-50%)

ABOUT US:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.

THE ROLE:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic Retail customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.
The CVP will be the primary accountable lead and trusted advisor, dedicated to driving value for a small, select group of strategic Manufacturing customers. This involves engaging with C-level executives to collaboratively define the long-term vision for utilizing the Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our call cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.
We seek experienced professionals with a proven track record in managing executive relationships in large CPG / Consumer enterprises, driving profitable growth, and blending deep process and industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

ACCOUNTABLE PROGRAM LEAD & ENGAGEMENT MANAGER

• Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.