Clinic Administrator

at  Nua Healthcare

JOB SUMMARY

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.
We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions.The successful candidate will be afforded all necessary training and development in line with the role.

JOB OBJECTIVES

We are seeking applications from energetic and enthusiastic individuals to join our team for the position of Clinical Administrator. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated, creative and experienced with a passion for engaging with clients on a daily basis.

This will include the following on a day-to-day basis:

• Live our Mission, Vision and Values.
• Providing administration support to Director of Services extending to entire department as directed.
• Coordinate clinical appointments to support both Service Users and Clinicians.
• Create and maintain central file of all enquiries/new admissions/referrals.
• Create and maintain all SLA’s with HSE as directed by the DOS.
• Maintain up-to-date records retained in IT systems e.g. Penelope.
• Dealing with all correspondence, email, calls, reporting etc.
• Complex diary management where requested.
• Coordinating clinical meetings inclusive of both agenda and meeting minutes.
• Maintain and update accurate records of all incidents pertaining to Service Users across the business.

KNOWLEDGE:

• Knowledge of standards and legislation relevant to the area.
• Extensive knowledge and understanding of technology required to complete the role.

EXPERIENCE:

• Previous experience in a similar role.
• Experience of / with people with additional and/or complex needs.

SKILLS:

• High standard of IT literacy.
• Excellent problem solving and decision-making skills under pressure, ability to work on your own initiative.
• Excellent organisational skills / self-motivated / self-starter.
• Excellent verbal, written communication, and IT skills.

Please refer the Job description for details