Clinic Admission Clerk - FULL TIME

at  Simpson General Hospital

EXPERIENCE:

• Healthcare Setting: 1 year (Required)
• Customer/Provider Service: 1 year (Preferred)

EDUCATION:

• High School Diploma or GED (Required)
• Associates Degree (Preferred)

POSITION SUMMARY:

This is a Full Time hourly nonexempt position. Responsible for admitting patients when they arrive to the facility. Ensure that all pertinent questions are asked and that all necessary documentation/paperwork is completed accurately. Process and receive payments on patient accounts.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:

• Relevant experience
• Ability to effectively communicate with patients, families, physicians, and hospital staff
• Intermediate computer skills
• Professional, friendly attitude
• Working knowledge of healthcare laws and regulations
• Team player with excellent communication and interpersonal skills
• Responsible and compassionate
• Outstanding organizational and multi-tasking skills
• Excellent problem-solving skills
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

PHYSICAL REQUIREMENTS:

The Admission Clerk must have the ability to move around freely, walk and sit for long periods of time; use stomach and lower back muscles to support the body for long periods without getting tired; use hands to handle, control, or feel objects, tools, or controls; bend or twist their body; understand the speech of another person and speak clearly so listeners can understand; and see details of objects that are less than a few feet away and at a distance. The Admission Clerk must be able to occasionally lift a minimum of 25 pounds

• Welcomes visitors in person or on the telephone, answering inquires; relaying calls to nurses/providers or to the correct department; giving directions; referring inquires to appropriate departments.
• Receiving and documenting payments on patient accounts completely and accurately.
• Registering patients completely and accurately as they present to the facility.
• Maintains department operations by following policies and procedures; reporting needed changes.
• Maintains a safe and clean working environment in compliance with healthcare procedures and regulations.
• Adheres to infection-control protocols.
• Adheres to all hospital, clinic and departmental policies and procedures.
• Monitors and coordinates maintenance of equipment operation and inventory.
• Checks and maintains supply inventory for the department.
• Adapts to and supports change in a positive and professional manner. Cooperates with peers and supports group decisions.
• Performs other duties as assigned.