Clinic Manager

at  Teema

Patient Care and Service

• Coordinate appointments and address patient inquiries promptly to ensure exceptional care.
• Manage patient communication channels and information flow efficiently.
• Supervise Medical Office Assistants (MOAs) and step in for emergency situations as needed.
• Implement and maintain safety protocols to ensure a comfortable environment for patients.

Office Administration and Operational Leadership

• Oversee daily clinic operations to maintain seamless workflow and enhance patient experience.
• Develop streamlined processes to boost clinic productivity while upholding quality standards.
• Collaborate with staff and healthcare professionals to optimize service delivery.
• Manage administrative tasks, including mail distribution, supplies ordering, and file management.
• Ensure adherence to operational policies and regulatory standards.

Technology Administration and Integration

• Provide IT support for clinic systems and recommend technology updates as necessary.
• Integrate new technologies to enhance clinic efficiency.

Requisition Processing

• Review requisitions for completeness and accuracy, collaborating with healthcare providers as needed.

Financial Management

• Manage billings, reconciliations, and timely payment of invoices.
• Analyze key performance indicators and implement cost-effective measures while maintaining service quality.

Leadership Responsibilities

• Recruit, train, and supervise clinic staff, fostering a positive work environment.
• Conduct performance evaluations and support professional development initiatives.
• Provide confidential support for employee concerns.