Clinic Manager

at  THE STRAITS EYE CENTRE PTE LTD

• Oversee day-to-day operations of the clinics
• Lead a team of administrative staff and optometrists to ensure that all the clinics’ daily operational activities run smoothly
• Coordinate and communicate between the management team, clinic staff and patients
• Oversee the assignment of tasks and manpower distribution of clinic staff
• Planning of employees’ development and training program
• Involvement in the recruitment process of clinic staff
• Evaluate, develop and implement new protocols in discussion with the management team to enhance patient care, optimize clinic operations and improve staff performance
• Performing staff reviews together with the management team to help employees achieve individual as well as organizational goals
• Supervise and manage clinics’ billing processes, financial documents, purchases, inventory, as well as maintenance of clinic equipment.
• Overseeing and supporting the teams at the various clinics with regards to administrative issues such as Medisave/insurance claims, financial counselling, payment issues or difficult patient situations
• Oversee the management of front desk counter for patient registration/appointment schedule/inventory for the clinic
• Setting up of new clinics and ensuring that procedures and policies are in keeping with regulatory authority requirements

Please refer the Job description for details