Clinic Office Assistant

at  University of Connecticut

ADDITIONAL LINKS:

This position is Benefit eligible; click here for an overview of available benefits.
This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract
This position is in salary group UHP-02; click here to review the current UHP Pay Plan
Excellence, Teamwork, Leadership and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a Clinic Office Assistant to our orthopedic surgery team at the Musculoskeletal Institute. This position has a home base of Farmington, but will be require travel to Simsbury and Southington locations as needed.
SCHEDULE: 40 hours per week, hours scheduled between 7:30am-5:00pm (flexibility needws depending on department need) will float to Southington and Simsbury locations.
SUPERVISION RECEIVED: Works under the general supervision of an employee of higher grade.
SUPERVISION EXERCISED: May lead/supervise lower level employees as assigned.

KNOWLEDGE, SKILL AND ABILITY:

• Knowledge of the principles and practices of clinical office management.
• Knowledge of medical terminology.
• Considerable interpersonal skills.
• Oral and written communications skills.
• Ability to operate office equipment which may include word processors, computer terminals or other automated equipment.
• Ability to schedule and prioritize workflow.

EDUCATION AND TRAINING:

General Experience: Two (2) years of scheduling experience in a medical setting.
SUBSTITUTIONS ALLOWED: Graduation from a medical office assistant program may be substituted for the general experience.

PREFERRED EXPERIENCE:

• EPIC experience.
• Orthopedic experience
• Surgical Scheduling

• Acts as triage/receptionist for incoming patients and telephone calls.
• Schedules patient appointments for clinics, surgery and diagnostic testing.
• Assures availability of medical records.
• Prepares a variety of requests for patient diagnostic testing,
• May transport specimens.
• Receives/records tests results, notifies physicians of results.
• Processes billing/insurance information.
• Sends out reminder cards/letters to cancel and reschedule appointments.
• May assist physicians in minor office procedures.
• May stock rooms.
• May order supplies.
• Works on special projects.
• May perform secretarial duties.
• Keeps records/files.
• Prepares reports/correspondence.
• May transcribe orders, discharge/admission summaries from tape recordings.
• Performs related duties as required.