Clinic Prep/ Clerical Administrator

at  North Bristol NHS Trust

To be responsible for the timely preparation of medical notes within the Outpatient setting, including planned activity and additional clinics.
To ensure that case notes are stored and filed in accordance with local policies and practices and that patient confidentiality is maintained at all times, A good ability to work on own initiative is essential.
To Provide admin support to the Nursing team when needed.
Provide cover for the Plastic Trauma reception desk and Hand Centre reception desk when needed.
Good IT skills, including basic Excel.
Working in an open plan office to help with additional workload within the admin setting, including; updating electronic records.
The role may necessitate assisting patients and outside agencies with patient related enquiries.
Preparation of daily outpatient clinics
Assessing options and decision making in regards to location case notes, taking account of systems and other available information
To ensure that all case notes are logged on the electronic tracer system
To deal with external/internal enquiries in a courteous and efficient manner
To be aware of patient confidentiality at all times
To carry out the filing of case notes when required
To carry out the preparation of case notes for outpatient appointments.
To carry out the preparation of case notes for admissions when required
To carry out the photocopying of case notes when required
To carry out the scanning of case notes when required
To deal with the any phone enquiries when required
To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
To work under standard operating procedures (SOP’S)
To carry out admin work in an office environment; including, filing, open post, updating spreadsheets with patients information/test results when required.
You will be working within the Plastic Surgery, Burns and Dermatology Team at Southmead Hospital, situated with in the Brunel Building. You will mainly located at our outpatient department at Gate 24, and work closely with a wide variety of members from our multi disciplinary team.
Preparation of daily outpatient clinics
Assessing options and decision making in regards to location case notes, taking account of systems and other available information
To ensure that all case notes are logged on the electronic tracer system
To deal with external/internal enquiries in a courteous and efficient manner
To be aware of patient confidentiality at all times
To carry out the filing of case notes when required
To carry out the preparation of case notes for outpatient appointments.
To carry out the preparation of case notes for admissions when required
To carry out the photocopying of case notes when required
To carry out the scanning of case notes when required
To deal with the any phone enquiries when required
To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
To work under standard operating procedures (SOP’S)
To carry out admin work in an office environment; including, filing, open post, updating spreadsheets with patients information/test results when required

Please refer the Job description for details