Clinic Receptionist

at  Hale County Hospital

HALE COUNTY HOSPITAL IS A DRUG-FREE WORKPLACE. ALL POTENTIAL NEW HIRES MUST UNDERGO A DRUG SCREENING BEFORE EMPLOYMENT.

This job description covers the most significant duties performed but does not exclude other work assignments not mentioned.

SUMMARY

The job of a Clinic Receptionist is done for the purpose of greeting, instructing, directing, and scheduling patients and visitors in a clinic setting. The receptionist will serve as a liaison between the patient and medical support staff.

KNOWLEDGE AND SKILL REQUIREMENTS

1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
2. Excellent telephone manners and etiquette. Ability to speak clearly and concisely.
3. Excellent interpersonal skills.
4. One year of experience in a medical office setting is preferred.

PRIMARY RESPONSIBILITIES

1. Greet patients in a prompt, courteous, and helpful manner.
2. Answer telephone, screen, and direct calls take messages, and provide information.
3. Register patients according to the clinic’s protocol.
4. Prepare a new patient’s chart with correct information and paperwork.
5. Balance cash drawer at the end of each business day.
6. Performing other basic clerical duties as assigned.

ADDITIONAL RESPONSIBILITIES

1. Maintains forms and supplies required for front desk activities.
2. Attends staff and educational meetings.
3. Adheres to the dress code, attendance, and all other company policies and procedures.