Clinic Receptionist

at  UBC

CUPE 2950

Job Profile
CUPE 2950 Salaried - Clinic Receptionist (Gr3)
Job Title
Clinic Receptionist
Department
Sport and Exercise Medicine | Department of Family Practice | Faculty of Medicine
Compensation Range
$4,208.00 - $4,316.00 CAD Monthly
Posting End Date
February 5, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Description Summary

MOA ROLE:

Provides support for healthcare providers (primarily physicians). Duties range from routine to complex and include maintaining a highly confidential electronic medical record system, correspondence, and communication. Provides basic computer and medical technology troubleshooting. Interacts with department faculty and staff as well as providing relief for other MOAs. This position requires good judgment, the ability to work cooperatively in a fast-paced environment, and knowledge of the operations of the clinic and its policies and procedures.
Physician and resident availability can change the schedule on a daily/weekly basis. The MOA must be able to reorganize physicians and keep the physicians and staff informed of the rapid changes.

ADMINISTRATIVE ROLE:

Provides a full range of full-time, in-person medical/administrative support to the UBC Sport and Exercise Medicine Clinic located at UBC Vancouver’s Point Grey Campus.
Maintains confidential paper records as well as highly sensitive electronic medical records. Informs patients and provides pre and post-treatment care, as directed by the healthcare provider.
Organizational Status
Reports to both the Clinic Supervisor and Senior Manager. Interacts, and shares information, with the Senior Manager as well as provides support to the doctors, physiotherapists, residents, and fellows, etc. Hours for the position will be set based on the operational needs of the business and can change depending on the practitioners’ schedule. This position supports the clinic and IMS programs as needed due to the practitioner overlap. Our team is centered around a shared responsibility model where all members are expected to share the workload of various tasks as assigned by Management.
Work Performed