Clinic Receptionist - Well Travelled Clinics

at  Liverpool School of Tropical Medicine

LOCATION: WORKING ACROSS BOTH THE LIVERPOOL AND CHESTER CLINICS

Our World Class Well Travelled Clinic is seeking an organised and efficient Receptionist with a passion for delivering exceptional service. As part of the prestigious Liverpool School of Tropical Medicine, we provide specialist travel and occupational health services, helping clients prepare for safe and healthy journeys around the globe.
As the first point of contact for clients in both our Liverpool and Chester Clinics, you will play a vital role in ensuring our clinic operates smoothly.
Please note: This position is a part-time (23 hours per week), permanent position, and the successful candidate will work in a team of administrators across both the Liverpool and Chester clinics. In terms of the working pattern this will generally be between Monday – Friday (3 full days at 7 hours per day) and 2 Saturdays mornings (9am – 1 pm) per four-week period at either the Liverpool or Chester clinic.

(FOR A FULL LIST OF ESSENTIAL AND DESIRABLE CRITERIA PLEASE REFER TO THE JOB DESCRIPTION AND PERSON SPECIFICATION)

Informal enquiries can be made to: sindy.chow@lstmed.ac.uk
For information on The Well-Travelled clinics follow this link: https://www.welltravelledclinics.co.uk/

• Receptionist
• Setting up the reception area and till ready for the clinic.
• Greeting patients and booking appointments
• Dealing with transactions and taking payment.
• Use the Patient Administration System for patient and clinician management.
• Deal with card transactions for travel clinic and retail purchases.
• Retail Sales
• Maintain the retail displays and ensure accurate information in reference to the retail products is displayed.
• Identify and reorder where appropriate; actively promote the retail opportunities to customers.
• General office duties
• Point of contact for clients.
• General office duties such as photocopying, scanning and printing.
• Cover for clerical when necessary.