Clinic Support Officer

at  Manchester University NHS Foundation Trust

The Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required. Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public.
Previous applicants need not apply
Provide a central reception facility within community premises.
Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records.
Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.
Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate.
Ensure that statistical information is recorded accurately and submitted promptly.
Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.
Maintain stationery supplies, order as necessary, and check deliveries against order sheets.
Sort and distribute internal mail and post external mail.
Arrange routine maintenance for the premises as necessary.
Receive and ensure distribution of supplies within the premises.
Liaise with clinic users and other staff with regard to room usage.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘ Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk .
We’re looking forward to hearing from you

Please refer the Job description for details