Clinical Admin Manager

at  The Portfolio Group

REQUIREMENTS

• Minimum 1-year experience in a management position
• Self-sufficient, innovative and driven
• High level of organisational skills, ability to work to tight deadlines, targets and complete project work to a consistently high standard

• Ensuring that the Specialist Support team are supported and have the resources to excel in their duties.
• Ensuring the training and workshop (inc. Mental Health First Aid and Suicide First Aid) needs of external clients are correctly identified, and subsequently coordinated and managed in line with service level agreements.
• Ensuring all Enhanced Psychological Support referrals, Structured Professional Support referrals and all other additional services are consulted, co-ordinated and managed in line with service level agreements.
• Ensuring you and your team keep up to date with relevant mental health and wellbeing news, and changes within legislation to make recommendations for service enhancements and additional product offerings.
• Conducting meetings, management and any formal HR issues as required.
• Regularly communicate with the specialist sales team to ensure service is able to meet demand.
• Conducting huddles with the teams to share information on a daily and weekly basis. To assist in the investigation of complaints and liaise with clients and service managers regarding service issues.