Clinical Application Specialist

at  Fresenius Medical Care

EDUCATION

• Bachelor of Science Degree in Nursing (BScN)

EXPERIENCE AND REQUIRED SKILLS

• Current Provincial Registered Nurse Certification of Competence
• CNA Certification in Nephrology Nursing (or to be completed within one year from hire date)
• Current hemodialysis experience is mandatory.
• Current experience in patient and/or staff teaching.
• Demonstrated ability to interact with all members of the renal team.
• Computer literacy in Microsoft Office and applications
• Ability to travel extensively and work flexible hours.

Education

• Provide educational support to our customers regarding teaching of home and in-centre hemodialysis best practices. Develop and/or provide feedback for the design of educational tools.
• Provide clinical expertise to assist unit staff to measure specific patient outcomes, utilizing the FMCC CQI process.
• Other duties as assigned

PURPOSE AND SCOPE:

Supports FME’s mission, vision, core values and customer service philosophy. Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements.
Provides superior service and product support to Canadian customers as assigned in the role of home therapies and in-center dialysis specialist in a full-time capacity.

PRINCIPAL RESPONSIBILITIES AND DUTIES

Dialysis Delivery System Evaluation and ongoing clinical customer support:

• Conduct set up of FMCC hemodialysis delivery system clinical evaluations.
• Provide ongoing on-site clinical support to staff evaluating the FMCC dialysis delivery system by demonstrating how they are used to provide safe and effective patient care.
• Work closely with respective Territory Manager, respond to questions and concerns about the FMCC dialysis delivery system.
• Assist in the training and orientation of new Fresenius employees.

Clinical Consultant Support

• Assist in the creation of new training tools for FMCC customers and staff.
• Provide staff education/orientation to new Territory Managers, Technologists and Customer Service Representatives as required.
• Assist customers in developing continuous quality improvement (CQI) tools and programs.
• Attend local, regional, national, and international conferences and seminars to remain up to date with latest products, services, and research.

Education

• Provide educational support to our customers regarding teaching of home and in-centre hemodialysis best practices. Develop and/or provide feedback for the design of educational tools.
• Provide clinical expertise to assist unit staff to measure specific patient outcomes, utilizing the FMCC CQI process.
• Other duties as assigned.