Clinical Applications Specialist - Hospital Patient Monitoring (Travel: Van

at  Philips

Vancouver, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025USD 74000 Annual31 Oct, 20243 year(s) or aboveGood communication skillsNoNo
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Description:

JOB DESCRIPTION

As a Clinical Applications Specialist, you will combine your interpersonal, clinical, and sales skills with our robust learning and development programs and commitment to on-the-job training to support pre-sales and customer education for Philips Hospital Patient Monitoring products.

Responsibilities:

  • Utilizing exceptional organization and customer service skills to provide pre-sales support and deliver post-sales application training; serving as the primary liaison for customers and internal stakeholders during multiple phases of the sales and implementation processes.
  • Scheduling and delivering onsite applications trainings, go-lives, and ongoing support to end user clinicians on the effective and efficient use of Philips products, according to guidelines, proactive training plans, and/or workflow analysis. Assisting sales account teams with customer presentations, demonstrations, trials, site visits, trade show support, and education events, specifically focused on clinical and technical components. Confirming the product and/or solution is ready for use; performing clinical configurations and set-up, as required.
  • Fostering excellent customer experiences and strong business relationships to understand needs and business drivers to develop training solutions for pre-sales, installation, and post-installation support.
  • Facilitating the resolution of customer issues by leveraging a OnePhilips approach with the sales and services teams, following escalation and feedback processes. Collaborating on: business priorities, new product introductions, business unit related projects, clinical/technical input for request for proposal, and configuration of quotations and orders.
  • Approximately 80% travel across the specified geography of Western Canada (BC, AB, SK, MB) is required. Occasional overnight stays and travel by air and/or train may be required.


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Vancouver, BC, Canada