Clinical Business & Operations Program Manager

at  Fred Hutchinson Cancer Center

Overview:
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.
The Clinical Business & Operations Program Manager plays a pivotal role in supporting the executive administration team within clinical operations. This individual is responsible for managing business planning and strategic initiatives to align with department objectives. Key responsibilities include overseeing functions such as scenario planning, financial assessments, contingency planning, portfolio management, change management, communications, stakeholder engagement, and special projects. Additionally, the role serves as a trusted advisor to the Chief Clinical Operations Officer (CCOO), providing internal and external representation and acting as a strategic sounding board for the executive team.
This role will have the opportunity to work partially at our Seattle campus and remotely.

Responsibilities:

• Act as a strategic adviser to executive leadership, addressing emerging issues and collaborating with stakeholders for informed decision-making. Provide structure and focus for broad, ambiguous ideas and distill discussions into actionable plans.
• Serve as a representative internally and externally on behalf of the CCOO, as requested.
• Collaborate with administrative and faculty leaders to identify and resolve complex issues affecting the organization’s overall functioning.
• Develop executive meeting charters, facilitate strategy meetings, and partner with executives to plan agendas for various meetings.
• Support executive leaders in developing critical communications, presentations, and correspondence.
• Develop and execute communication plans, driving change management practices across the division.
• Manage business activities within the division, including budgeting, performance monitoring, and implementing action plans.
• Lead education on financial literacy within the division.
• Improve and refine business planning tools and processes within the division.
• Develop and analyze data to establish business objectives and standards across the division.
• Collaborate with leadership on the development of business plans and business case reasoning for proposed new services, conveying operational, quality, and financial impact.
• Track goals collaboratively with leadership and educate, train, and coach to raise awareness of budget targets and performance metrics.
• Diagnose challenges, identify improvement opportunities, and plan for new services or resources across the organization.
• Lead the development of and maintain staffing modeling for relevant clinical operations roles
• Lead highly complex and critical projects across departments, fostering collaboration and achieving unified goals.

Qualifications:

Required:

• Bachelor’s degree in business, healthcare administration or related field
• 5 years’ in a complex healthcare setting in an operations, project/program management, analytics or other leadership role
• Advanced Microsoft Excel, Tableau and PowerPoint experience required
• Ability to develop broad influences through robust set of relationships across the organization
• Strong facilitation and decision-making skills
• Strong analytical, statistical and data-modeling skills
• Excellent organizational and planning skills
• Ability to identify and initiate efforts to achieve objectives and promotes accountability for results in a timely and cost-effective manner
• Critical Thinking
• Problem-Solving skills
• Excellent communication skills both verbal and written
• Collaboration skills

Preferred:

• Master’s degree in healthcare administration, public health or related field
• Experience in an administrative fellowship or as a healthcare consultant is ideal

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
The annual base salary range for this position is from $115,107.20 to $181,916.80 and pay offered will be based on experience and qualifications. This position may be eligible for relocation assistance. This position may be eligible for a sign on bonus.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).
Our Commitment to Diversity: We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700

• Act as a strategic adviser to executive leadership, addressing emerging issues and collaborating with stakeholders for informed decision-making. Provide structure and focus for broad, ambiguous ideas and distill discussions into actionable plans.
• Serve as a representative internally and externally on behalf of the CCOO, as requested.
• Collaborate with administrative and faculty leaders to identify and resolve complex issues affecting the organization’s overall functioning.
• Develop executive meeting charters, facilitate strategy meetings, and partner with executives to plan agendas for various meetings.
• Support executive leaders in developing critical communications, presentations, and correspondence.
• Develop and execute communication plans, driving change management practices across the division.
• Manage business activities within the division, including budgeting, performance monitoring, and implementing action plans.
• Lead education on financial literacy within the division.
• Improve and refine business planning tools and processes within the division.
• Develop and analyze data to establish business objectives and standards across the division.
• Collaborate with leadership on the development of business plans and business case reasoning for proposed new services, conveying operational, quality, and financial impact.
• Track goals collaboratively with leadership and educate, train, and coach to raise awareness of budget targets and performance metrics.
• Diagnose challenges, identify improvement opportunities, and plan for new services or resources across the organization.
• Lead the development of and maintain staffing modeling for relevant clinical operations roles
• Lead highly complex and critical projects across departments, fostering collaboration and achieving unified goals