JOB DESCRIPTION

Personnel in this position work under the direction of the Area Vice President to provide clinical knowledge and expertise to enhance the sale and support of Olympus products in targeted hospitals. This will result in OCI offering customers valued service and support while securing appropriate long-range growth opportunities that meet Olympus business objectives and as a point of differentiation from our competition. The incumbent will also provide EndoSite consulting services to customers and support Professional Education events as required.

APPLICANTS WITH DISABILITIES:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Posting Notes: || Canada (CA) || British Columbia (CA-BC) || Vancouver || Medical Affair

• Provide front line clinical support to customer and sales team.
• Work with the Sales team to introduce new products to customers and support product evaluations and provide post sales implementation support as required.
• Conduct site visits in healthcare facilities to provide support and in-services to train customers on the safe and effective use of existing products.
• Provide EndoSite consulting services for customers as required.
• Conduct site visit observation for customers on a service agreement with high volume of repairs to assess and complete Repair Reduction checklist or Endoscope Care and Handling Observation Analysis.
• Work alongside sale reps to attend team meetings/presentations and provide on-going support and training as needed.
• Complete summary report for customer site visits performed
• Assist Sales Consultant with RFP submission relative to clinical information.
• Travel as required in order to service customers in various regions, depending on needs.
• Manage time and travel schedule in a manner that is conducive to the business, cost effective and efficient.
• Promote Olympus Professional Education programs to customers
• Support Olympus Professional Education programs/events as requested
• Support Grants workshops as requested.
• Attend healthcare conference as necessary
• Perform other related duties as assigned