Clinical Operations Manager- Healthcare Service Provider

at  WILSONHCG SINGAPORE PTE LTD

REQUIREMENTS:

• Ideally you have at least 7 years of working experience in clinics or hospital operations with ability to manage a big team of nursing staff with varied skills and motivation level.
• Human Resource Management experience preferred.
• You possess a Degree in a relevant field such as Science or Economics
• You have strong administrative, organizational and planning capabilities with good communication and excellent leadership skills.
• You have strong commitment to patient care and development of multi-functional team and high level of interpersonal skills including communication, negotiation and conflict resolution.
• Good command of English and a local language preferred.
• Computer literate with knowledge of MS-Office for word and excel.
  Singapore Employment Agency License No.: 16S8069
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ABOUT THE ROLE:

Our client is a leading healthcare services provider seeking for an Operations Manager to oversee the financial, business development and functional for the clinic operations in Singapore.

RESPONSIBILITIES:

• You will be responsible for strategic planning, implementation, evaluation and management of services.
• You will provide leadership, support and guidance for staff within the department as well as perform strategic human resource management of all clinics, to ensure that services are managed and safely.
• In addition, you will monitor and drive operation and financial performance of clinic network.
• You manage risk and assess opportunities effectively for continuous improvement. Plan and drive to better the performance of clinic operations.
• You will manage all key messages and marketing information released to patients and ensure that all operational function meet relevant government and legal requirements.
• You will be responsible for performance in Clinic Balanced Score Card (BSC) and Clinical KPIs, managing expectations and conflict from Medical Directors.
• You look to increase labor productivity for each clinic and participate in annual budgeting process.