Clinical Quality Assurance Specialist

at  Bush Company Rehabilitation

Job Advert
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do, and making a difference in people’s lives.
The role of Clinical Quality Assurance Specialist is offered on a remote basis, and we are happy to consider candidates seeking full-time or part-time work.

SKILLS AND EXPERIENCE REQUIRED

• Strong background in healthcare. With experience of care package provision and individuals with long-term health needs or experience at paralegal level in personal injury law.
• Clinical qualification (degree advantageous, minimum 10 years post-registration): for example, Nurse, Occupational Therapist, Physiotherapist.
• Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports.
• Strong attention to detail and ability to focus.
• Ability to react to frequently changing time scales.
• Ability to identify the medico-legal aspects of the claim-cycle.
• IT skills – outlook, word, excel.
• Organisational skills.
• Leadership skills.
• Line management experience advantageous but not essential.
• A knowledge of the personal injury, clinical negligence sector

THE PURPOSE OF THE ROLE

Using your expertise as a registered clinician, you will undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.

WHAT YOU WILL BE DOING AS QUALITY ASSURANCE SPECIALIST

• Proofread highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
• Offer professional guidance to Associate Expert Witnesses with regards to their instructions and the legal process associated.
• Ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
• Work with and assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
• Provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
• Assist in the provision of mentoring Associate Expert Witnesses within the remit of your role, as identified by Head of Medico Legal.
• Provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Medico Legal.
• Provide support to Bush & Co Reports Team, as identified by Head of Business Operations.