Clinical Research and Engagement Coordinator (Penn Medicine BioBank - PMBB)

at  University of Pennsylvania

University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Clinical Research and Engagement Coordinator (Penn Medicine BioBank - PMBB)
Job Profile Title
Research Administrative Coordinator
Job Description Summary
The Penn Medicine BioBank (PMBB) is seeking a Clinical Research and Engagement Coordinator to develop and execute communication activities for the Penn Medicine BioBank. The Coordinator will use traditional methods and social media to elevate the PMBB’s reputation to ensure the PMBB’s work achieves maximal impact.
Job Description
The Penn Medicine BioBank (PMBB) is seeking a Clinical Research and Engagement Coordinator to develop and execute communication activities for the Penn Medicine BioBank. The Coordinator will use traditional methods and social media to elevate the PMBB’s reputation to ensure the PMBB’s work achieves maximal impact. Duties include website content creation, maintenance, and enhancement; content generation for social media (X, Instagram), newsletters, brochures, etc.; development of surveys videos, educational and training materials, etc. Supports internal communications regarding events and conferences, meets regularly with PMBB leadership to assess communications needs and priorities. Builds and maintains relationships with groups across Penn’s campus engaged in BioBank related research.
In addition, the Coordinator will manage and coordinate clinical research activities for multiple research studies, ensuring compliance with regulatory standards and institutional policies. They will oversee participant recruitment, screening, enrollment, conduct patient visits, participate in initiation, monitoring, audit and close-out visits, collect review and report study data, and supervise and train incoming interns, CRAs, or other study team members. They will participate in study team meetings, and ongoing protocol training, place orders for study medications or materials as needed, and assist in the development/maintenance of study specific case report forms and source document tools.
Job Responsibilities:

Engagement:

• Use traditional methods and social media to elevate the PMBB’s reputation to ensure the PMBB’s work achieves maximal impact.
• Website content creation, maintenance, and enhancement; content generation for social media (X, Instagram), newsletters, brochures, etc.; development of surveys, videos, educational and training materials, etc.
• Supports internal communications regarding events and conferences, meets regularly with PMBB leadership to assess communications needs and priorities. Builds and maintains relationships with groups across Penn’s campus engaged in BioBank related research.
• Consult with BioBank’s project teams regarding engagement plans and activities. Contribute to BioBank meetings and projects (works in progress, staff meetings, and workshops as needed)
• Support proposal development (i.e. engagement plans and stakeholder feedback), stakeholder events, and project dissemination activities.
• Build and maintain relationships with groups across Penn’s campus engaged in BioBank related research. Attend events as needed

Clinical Research:

• Manage and coordinate research studies within the Penn Medicine BioBank
• Assist in development of study documents.
• Communicate with study team members and regulatory review boards.
• Recruit, consent and screen patients according to protocol.
• Schedule patient visits and any necessary testing.
• Conduct patient visits.
• Monitor patients per protocol requirements and ensure adherence to protocol requirements.
• Organize and maintain all documentation required by the Investigator, sponsor or CRO, includes source documentation, case report forms, and research charts.
• Collect, review and report study data.
• Complete case report forms and resolve data queries.
• Participate in initiation, monitoring, audit and close-out visits.
• Participate in study team meetings, and ongoing protocol training.
• Order study medications or materials as needed.
• Assist in the development/maintenance of study specific case report forms and source document tools.
• Show vigilance in patient safety, protocol compliance and data qualify.
• Participate in any IRB audits and serve as the point of contact.
• Supervise and train incoming interns, CRAs, or other study team members.
• Adhere to all University of Pennsylvania, FDA and GCP guidelines.

Cover letter and resume required with application

Qualifications

• High School Grad/GE Degree, and 5 to 7 years of experience or equivalent combination of education and experience is required. Bachelors degree and 1-2 years of job-related experience preferred.
• Prior experience and proficiency in utilizing Microsoft Office software such as Excel and PennBox, Outlook, RedCap, EPIC, and LabVantage.
• Prior experience utilizing photo and video editing software including Adobe Premier Pro, Final Cut Pro, Adobe Express and Canva.
• Demonstrated ability to communicate positively, effectively, and professionally with team members, other University employees on an interpersonal level, both verbally and in writingResponsive service orientation
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• positive, “can do” approach to initiatives, problems, and solutionsExcellent organizational skills

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• able to prioritize work and manage time

• Strong team orientation with the ability to be flexible with time and independently manage multiple priorities simultaneously
• Strong writing and editing skills
• Adept of social media trends to incorporate in content; experience working with social media platforms and technologies required.
• Familiarity with videography/photography, ability to operate photography equipment.

This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Position is contingent upon continued funding.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Perelman School of Medicine
Pay Range
$20.45 - $21.63 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:
https://www.hr.upenn.edu/PennHR/benefits-pa

Please refer the Job description for details