Clinical Specialist - Associate Network

at  Healios

THE ROLE

The Integrated Therapy Services Clinical Specialist - Associate Network ("CSAN") reports to the Team Manager and provides clinical expertise, knowledge of Healios pathways, products, systems and processes and quality oversight to ITS Associate Clinicians. The CSAN will hold a clinical caseload alongside these duties. The expectations of the role will be dynamic, and are expected to include:

• Clinical Point of Contact for Associate Clinicians
• Delivery of treatment and or assessment casework, sometimes at short notice, to ensure your familiarity with Healios pathways, products, systems and processes
• Quality review of Associate Clinicians throughout the on boarding process
• Continuous quality spot checks of Associate clinicians cases
• Treateatment and or Assessment Report revisions, finalisation, compliance with “Knowledge Centre” criteria, publishing and case closure
• Following up clinical enquiries, risk and safeguarding concerns after the initial report
• Case coordination where the Associate Clinician delivery forms part of a pathway
• Hosting and facilitating future MDTs
• Client feedback calls
• Signing off invoices for quality and MDT attendance

If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.

• Clinical Qualification - RMN, RNLD, Psychology (Clinical, Counselling or Forensic), CBT Therapist (BABCP accredited), Occupational Therapy
• Valid registration with the NMC, HCPC, BABCP
• Experience of overseeing clinical performance
• Experience of overseeing clinical quality and adhere to standards and processes
• Experience of KPI monitoring and reporting
• Demonstrable organisation and planning competencies
• Advanced soft skills and interpersonal skills; the ability to give feedback well, exercise neutrality and be responsive to Associates needs
• A mindset that is flexible, open to challenge and can effectively challenge others to think and operate differently. Being solutions focussed is a must
• Collaboration with a wide range of stakeholders within Healios
• Able to work under pressure to meet key performance indicators and organisational objectives
• Have a professional home working environment
• Monitoring Tableau for clinical exceptions and following escalation proces