Clinical Support Clerk

at  Providence Healthcare

Salary: The salary range for this position is CAD $27.10/Hr. - CAD $27.10/Hr.
Summary:

Reporting to the Patient Care Manager, the Clinical Support Clerk performs a variety of duties such as:

• Scheduling, admitting, secretarial and clerical duties for a clinical area(s).
• The Clinical Support Clerk assists with transmitting information to visitors, patients/clients, family members, hospital staff and other individuals by notifying or directing and transferring them to appropriate personnel or hospital locations; receiving and answering questions in accordance with established procedures.
• Schedules and books appointments and/or processes admissions/transfers/discharges by obtaining patient/client information, entering patient/client information into computerized registration and/or scheduling system, booking time slots and/or rescheduling appointments as required.
• Performs secretarial and clerical duties such as checking patient/client record in computerized registration and/or scheduling system for booking and test result information, sends/receives test results to appropriate health care personnel, performs reception duties, types, files and stores documents, enters and maintains data and orders supplies.

What You Bring:
To qualify for this position, you must have good knowledge of medical terminology, and be able to type 40 words per minute. Knowledge and speed will be tested. You must also have recent, relevant clerical experience. Finally, you must be available to work 8-hour days shifts from 8:00am to 4:00pm, 2-3 days per week.

EDUCATION

• Grade 12, plus two (2) year’s recent related experience or an equivalent combination of education, training, and experience.

SKILLS AND ABILITIES

• Ability to keyboard 40 wpm (will be tested)
• Knowledge of medical terminology (will be tested)
• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to organize work. Ability to operate related equipment

What We Offer:

• State-of-the-art facilities: The new St.Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• A competitive Salary: $27.10 CAD per hour.
• Inclusive Culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

• Scheduling, admitting, secretarial and clerical duties for a clinical area(s).
• The Clinical Support Clerk assists with transmitting information to visitors, patients/clients, family members, hospital staff and other individuals by notifying or directing and transferring them to appropriate personnel or hospital locations; receiving and answering questions in accordance with established procedures.
• Schedules and books appointments and/or processes admissions/transfers/discharges by obtaining patient/client information, entering patient/client information into computerized registration and/or scheduling system, booking time slots and/or rescheduling appointments as required.
• Performs secretarial and clerical duties such as checking patient/client record in computerized registration and/or scheduling system for booking and test result information, sends/receives test results to appropriate health care personnel, performs reception duties, types, files and stores documents, enters and maintains data and orders supplies