Clinical Support III (Lead)

at  DaVita

EDUCATION AND EXPERIENCE

• 2-4 years experience
• Must have High School Diploma
• Associate or Bachelor degree - PREFERRED
• Critical thinking skills - PREFERRED
• Medical terminology training or equivalent laboratoryexperience - PREFERRED
• Some specialty or on the job clinical lab training, ,laboratory accessioning or data entry - PREFERRED
• Basic computer skills - REQUIRED
• Customer service skills - PREFERRED
• Two years Clinical Lab experience - REQUIRED

GENERAL PURPOSE OF THE JOB

The Support III, Clinical (Lab) resolves problem specimens and/or requisitions in a timely manner to
ensure specimen integrity of samples prior to laboratory analysis and testing. Perform send-out
activities for reference Laboratory. This position acts as a support to the Medical Technologist, and
performs duties as assigned by the specific department supervisor/manager including instrument
maintenance, reagent change and preparation, data entry, processing and other non-technical duties
in the Laboratory. This position reports to the Manager/Supervisor, Laboratory (Lab).

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Performs Clinical Support I and II duties.

2. Assists the department in Laboratory Quality Assurance

• In developing and reviewing of policies and procedures.
• Identifying potential concerns and issues
• Investigation and documentation of department events
• Reagents inventory
• Monitors daily workload and staffing needs

1. Leads the training and competency of new and current teammates.

2. Performs the function of the supervisor in his or her absence.

3. Assists the supervisor or manager with the following:

• Updating oncoming staff of the status of work activities and pending work ensuring seamless transition between shifts
• Store specimens according to the policies
• Scheduling