Clinical Support Worker - Urology Outpatient Department

at  University Hospitals of Morecambe Bay NHS Foundation Trust

The Urology unit is looking for caring, compassionate and motivated individual to join our team of Consultants, Doctors, Nurses and admin staff. We have the privilege of providing care for a variety of patients, and work closely as a team across the bay, to ensure all patients receive exceptional care. We welcome all applicants who feel they have the right attributes to enhance the team and contribute positively towards the Urology department, as well as being a keen team player.
We are fortunate to have a diverse group of nurses, doctors and support staff who all work together to promote the NHS trust values.
The main duties of the role are assisting in the smooth running of Urology out-patient clinics and supporting patients in their outpatient pathway.
New staff must be willing to learn new skills and ways of working to enhance their own development and benefit the department.
This role will require the ability to communicate and empathise with people living with Urological conditions. A successful candidate would need the ability to be considerate and compassionate in sensitive situations.
Please see the attached job description and person spec for full details. The following outlines the main duties:
Assisting in the smooth running of out-patient clinics
Communication and emotional support of the patient
Supporting a one stop clinic by navigating the patients through tests and procedures.
Supporting Consultants and Doctors with their independent clinics.
Carrying out a flow test for a patient (with training)
Maintaining a safe, clean and healthy working environment
Accurate documentation and communication
Utilising trust and unit specific IT systems
Performing clinical skills with suitable training, such as assisting a flexible cystoscopy list, taking bloods and support urodynamics studies.
Clerical and organisational skills
Serving patient drinks
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk

Please refer the Job description for details