Clinical Systems Mobilisation Lead

at  HCRG Care Group

Job Introduction
HCRG Care Group is a well-established and regarded provider of NHS services, set to grow significantly in 2025. We are therefore looking for fixed term resource to assist us in delivering large scale change.
As part of a multidisciplinary mobilisation team and under the direction of the Head of Clinical Systems, the Clinical Systems Mobilisation Lead is responsible for the safe and high-quality delivery of the Electronic Patient Record and associated technology to transferring workforce.
With patient and staff experience at the heart of decision making, the postholder will manage multiple deliverables concurrently including data migrations, system configuration, communications, integration, testing, training, and cutover activities.
The postholder will be able to draw from a small, experienced team to support the delivery of these.
Mobilising multiple services from multiple incumbent providers is often complex and a time of high stress for impacted parties, therefore the postholder is expected to always display a calm and efficient manner, have exceptional communication skills, and be attuned to the needs of stakeholders.

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The Ideal Candidate

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL PERSONAL SPECIFICATION.

About The Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website’s privacy policy.
Package Description

As the Clinical Systems Mobilisation Lead at HCRG Care Group, you will play a pivotal role in our Clinical Mobilisation Team. In addition to this impactful position, you will have access to a range of exclusive rewards and benefits, including:

• Salary of between £40,000 - £45,000 with group pension
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Main Responsibilities

• Using industry standard tools and templates, maintain detailed project plans, risk, issue, and decision logs, feeding into the wider mobilisation documentation as necessary.
• Manage project issues and risks ensuring that mitigations are in place and escalating risks outside of tolerance, tracking issues through to resolution.
• Ensure a robust governance structure is in place for all decision making including appropriate sign off as necessary by clinical safety, quality, analytics, performance, and operations as required.
• Represent Clinical Systems service line and input specialist knowledge into mobilisation meetings, events, and outputs as directed by mobilisation leads.
• Set-up and Chair workstream meetings with incumbent provider representation, providing agendas, minutes, and action tracking.
• Review current and design new data models as required to ensure optimum efficiencies, operational practices, and appropriate information sharing.
• Obtain a full and detailed understanding of current operational processes, codesign new ways of working with operational leads and reflect in system design, configuration, and training.
• Work closely with HCRG Communications teams to create and deliver a comprehensive communication plan covering all stakeholders.
• Manage and deliver the key workstreams of system deployment including Business Process Engineering, Access & Smartcards, Data Migration, Integrations, Configuration, Testing, Cutover, BAU Handover and Processes, Communications, Training

As the Clinical Systems Mobilisation Lead at HCRG Care Group, you will play a pivotal role in our Clinical Mobilisation Team. In addition to this impactful position, you will have access to a range of exclusive rewards and benefits, including:

• Salary of between £40,000 - £45,000 with group pension
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commissio