Clinical Trial Assistant

at  Scout

Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient travel and reimbursements, and Scout Academy, our secure, online, on-demand learning management system that ensures global compliance.
Scout is recognized as a leader in our field for service innovation, attention to detail, our stellar team members, and making the complex easier. If this interests you, we’d love to have you join our rapidly growing team!

POSITION SUMMARY:

We are looking to hire a talented and eager Clinical Trial Assistant to join our UK team in a remote position. The Clinical Trial Assistant will perform a wide variety of activities in support of the Project Management, Finance and Reporting, Quality Teams, and Scout Clinical Management. This position is work from home and no travel.

Responsibilities of this position include but are not limited to:

• Manage required study activities for assigned Project Managers throughout the lifecycle of the studies
• Maintain study calendar, including on-boarding and training calls
• Manage the preparation, review, and finalization of study documentation and reporting requirements
• Communicate effectively with external stakeholders, including our clients’ operations representatives, to ensure that required documents are finalized efficiently, accurately, and in accordance with Scout’s values and business needs
• Collaborate with internal stakeholders, including Accounting, Quality Management, and Patient Liaison teams as needed
• Manage group client-facing mailboxes
• Process invoices for translations and other services as needed
• Send customer surveys and compile survey data
• Scout Clinical portal study creation, configuration, and user credential management
• Manage virtual card payments and single-load payment card requests and distribution
• Minor technical support for Scout portal users
• Assist the leadership team on ad hoc projects as needed

The ideal candidate will have the following experience, skills, and knowledge:

• BS or BA degree or equivalent experience preferred
• 3 – 5 years of experience with clinical research is a strong plus
• Knowledge and understanding of foreign currency and ability to convert to USD

The ideal candidate will have the following competencies and qualities:

• Ability to work independently, and handle multiple projects/tasks simultaneously
• Ability to track and manage key dates/deadlines
• Timely, professional, courteous correspondence and communication with clients, vendors and colleagues
• Highly ethical
• Excellent interpersonal skills
• Attention to detail
• Extremely customer service oriented
• Patient, flexible attitude
• Ability to work under pressure in a fast-paced, demanding environment
• Self-motivated but also follows instructions
• Good communicator
• Proficient with MS Office Suite, especially Excel

Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.

• Manage required study activities for assigned Project Managers throughout the lifecycle of the studies
• Maintain study calendar, including on-boarding and training calls
• Manage the preparation, review, and finalization of study documentation and reporting requirements
• Communicate effectively with external stakeholders, including our clients’ operations representatives, to ensure that required documents are finalized efficiently, accurately, and in accordance with Scout’s values and business needs
• Collaborate with internal stakeholders, including Accounting, Quality Management, and Patient Liaison teams as needed
• Manage group client-facing mailboxes
• Process invoices for translations and other services as needed
• Send customer surveys and compile survey data
• Scout Clinical portal study creation, configuration, and user credential management
• Manage virtual card payments and single-load payment card requests and distribution
• Minor technical support for Scout portal users
• Assist the leadership team on ad hoc projects as neede