Clinical Trials Administrator

at  The Christie NHS Foundation Trust

This post presents an exciting opportunity to join a large, well-established and very successful research team. The team consist of 60 staff including 5 Consultants, plus a team of Research Nurses, Trial Administrators, Clinical Fellows and secretarial staff.
We are seeking an enthusiastic, motivated and experienced individual to join our team, working with colleagues to provide secretarial and administrative support to the Experimental Cancer Medicine Team.
The post holder will need to be flexible with excellent communication and organisational skills and be able to demonstrate experience of working in a busy environment.
Closely liaise with Central Registration to ensure new patient referrals are registered on Medway, triaged and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.
Book appointments, liaising with Schedulers as appropriate ensuring appointments are made in accordance with clinical instructions.
Contribute to the compliance of all patient pathway targets.
Working closely with the clinicians, manage clinic templates including amending appointment slots, cancelling or reducing streams due to annual leave, adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Medway).
Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Medway), including routine use of the case note tracking system.
Ensure all relevant information is available to multi-disciplinary meetings for your team. Coordinate case notes and reports where necessary.
Deal professionally with telephone calls from relative/patients which can be emotional and of a sensitive nature.
Liaising with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

• Closely liaise with Central Registration to ensure new patient referrals are registered on Medway, triaged and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.
• Book appointments, liaising with Schedulers as appropriate ensuring appointments are made in accordance with clinical instructions.
• Contribute to the compliance of all patient pathway targets.
• Working closely with the clinicians, manage clinic templates including amending appointment slots, cancelling or reducing streams due to annual leave, adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Medway).
• Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Medway), including routine use of the case note tracking system.
• Ensure all relevant information is available to multi-disciplinary meetings for your team. Coordinate case notes and reports where necessary.
• Deal professionally with telephone calls from relative/patients which can be emotional and of a sensitive nature.
• Liaising with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
• Audio typing support for Medical Secretaries.
• Provide information required to support investigation of litigation cases.
• Provide statistical information to the Information Department as required.
• Delegate to clerical team members to ensure relevant paperwork is available for clinic appointments and admissions.
• Contribute to the training of new members of staff with a given area as required.
• Work with clinicians, nurses, managers and administrative staff to review working practices, identify new improved ways of working and find solutions to problems.
• Work with Divisional Managers to improve quality and range of services, with resources being managed according to agreed policies and priorities.
  This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification