Cloud Operations Engineer

at  Vodafone

WHO WE ARE

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Operations teams where we’re driven to make the most of our digital expertise and bring customer-obsessed solutions to our people. As the beating heart of Vodafone Technology, we push our networks and solutions to be at their best 24/7, 365 days a year.

PREFERRED (NOT MANDATORY) TECHNICAL CERTIFICATIONS:

• VCTA - VMware Certified Associate
• VCP - VMware Certified Professional
• VCAP - VMware Certified Advanced Professional
• CCNA - Cisco Certified Network Associate
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

As a UK Cloud Operations Engineer, you will be work in a small, dedicated team, you will be responsible for Network Function Virtualised Infrastructure. This includes the support of both the service and hardware of elements that make up this infrastructure. Specialising in vmware, HPE and Dell.
It will be your responsibility to maintain the domain infrastructure throughout its lifecycle to ensure Services are delivered at the required level of availability and performance through pro-active service assurance.
You will restore any part of the domain infrastructure to normal service in a timely, safe, and effective manner, as well as providing input to and assist with the introduction of new services and changes to existing infrastructure.
In addition to having the appropriate technical abilities, you will need to be customer obsessed with a courteous and professional approach to always provide a 1st class service to our customers.
Most of the work will be on a Business-as-usual basis working to strict Service Level Agreements, but you will be required to be a part of a 24/7 on call rota, supporting the core network 365 days a year to provide the technical lead, input, and direction to fault situations.