Cloud Solution Architect - Compliance

at  Microsoft

Are you looking to join a team where you help customers use the latest technology, where you receive cutting-edge training and where you’re empowered to make a difference? Do you have a passion for Cloud Services? Are you customer obsessed and have a growth mindset? If this is you, we have a great opportunity for you. Microsoft is looking for a Cloud Solution Architect (CSA) - Compliance, to support the Canadian business. We need enthusiastic people to provide technical leadership and help our customers achieve success through our solutions and services.
As a Cloud Solution Architect (CSA) - Compliance, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft 365 and Microsoft Azure technical subject matter expertise you will lead technical conversations with customers to drive value from their Microsoft (MS) investments, including identifying resolutions to issues blocking customer success projects. This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.
With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED/MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience.

ADDITIONAL OR PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). 6+ years experience leading technical projects. 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• Deep knowledge of solution architecture, design, implementation, and/or support of Cloud and/or hybrid messaging/collaboration/unified environments.
• Certification in one or more of the following technologies preferred: Microsoft Azure fundamentals, Power Platforms, Microsoft 365 Messaging, M365 fundamentals, Cloud Security, Microsoft Teams, Teams Voice, and SharePoint Certifications.
• Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.
• Developing technical solutions and ability to design, customize, or reapply technical solutions based on customer/partner needs or demands.
• Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with competent verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Messaging/collaboration/Network/Security administrators, and solution architecture teams).
• Foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits.
• Domain experience Microsoft 365 and Microsoft Azure solutions, and understanding of how Microsoft Security, compliance, and identity solutions can span across these solution areas to provide a holistic and end-to-end solution.
• Technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management required.
• Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in two or more of the following M365 solutions:
• M365 Copilot
• Microsoft Teams, Teams Phone & Rooms
• Exchange Online and Defender for O365
• SharePoint Online & Viva platform
• Power Platform Solutions
• Endpoint Device Management
• Identity and Access Management
• Zero Trust strategies including:
• Zero trust Foundations
• Defend Against Threats
• Protect and Govern Sensitive Data
• M365 Apps for Enterprise
  Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $121,800 - CAD $219,100 per year.
  Find additional pay information here:
  https://careers.microsoft.com/v2/global/en/canada-pay-information.html
  Microsoft will accept applications for the role until July 16th, 2024.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

The Cloud Solution Architect (CSA) - compliance position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The CSA role supports a diverse variety of technical Microsoft 365 and Microsoft Azure solutions. Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, market best practices planning and execution, troubleshooting, and porting/migration assistance, configuration management, pre-rollout testing, general IT support consulting and architecture design. As a Cloud Solution Architect (CSA) your key responsibilities include: