Cloud Support Intern

at  Amazon Web Services Mexico S de RL de CV

• Currently enrolled in a Bachelor’s degree in Computer Science or associated field with a graduation conferral date between December 2024 and December 2026
  Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.
  Key job responsibilities

Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions

• Collaborating with AWS engineers and fellow peers in a virtual classroom to learn about AWS services and practice troubleshooting techniques
• Applying new skills through customer case simulations

If this sounds exciting to you - come build the future with us!

• In pursuit of or completion of the Solutions Architect Associate Certification
• Knowledge of internet fundamentals and cloud computing concepts
• Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or similar/related technology)
• Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)

Please refer the Job description for details