Cluster Manager

at  Bupa

THE OPPORTUNITY:

• Work with the Principal Dentists and Practice Managers to establish targets and KPIs on practice performance
• Review and monitor actual achievement of the KPIs in the monthly performance and financial report
• Develop relevant statistical reports
• Work with the Marketing Team in developing and implementing relevant marketing programmes and initiatives
• Creation and management of promotional materials, communication and training to the practice staff
• Develop staff resource modelling to maximise productivity and rostering
• Develop a reward and recognition program for all practice staff
• Support Practice Managers to ensure smooth running of practice operations and establish open communications across the practice

In the vibrant realm of Brisbane, we have an exciting opportunity for a strong leader to move into this newly created role. Reporting to the Practice Development Manager, the Cluster Manager will oversee performance of the Chermside, Paddington and Toowoomba locations and will develop, manage, and implement project-based activities across the practices to deliver outcomes.
Make a real impact in this role - working alongside amazing teams to drive positive relationships with practice staff and their customers.