CME - ICT Support Professional

at  Canon

• To ensure the stable operation of the in-house computer software systems and network connections. To develop, install, configure, maintain, support, and optimize all network software and communication links within CME & CCNA.
• To ensure effective and efficient systems support to meet office requirements and according to the quality and service levels set by the line manager.
• Support Canon ME and CNA end users in applying Information Technology, answering questions, and solving IT related problems.
• To ensure maximum effectiveness of the IT function is achieved by ensuring the system is working correctly and all procedures are being followed.
• To analyze and resolve end user(s) software program and connectivity issues in a timely and accurate manner.
• To be able to provide and deliver end user(s) training when required.

Please refer the Job description for details