Co-op Escalations

at  Kinaxis Inc

Ottawa, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Dec, 2024Not Specified20 Sep, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

ABOUT THE ROLE

As a member of the Escalations Team under the Product Quality Group you will join a highly motivated team in solving complex customer problems. You should be able to read and write code and enjoy improving and fixing existing software. You will work very closely with both our core development teams and our customer support organization in a fast-paced environment. You will use cutting edge trouble shooting techniques to ensure customers’ installations run smoothly. If you have a positive attitude and enjoy a variety of work, then this is the place for you.
This is an 8-month position, starting January 2025 and is open only to students in a registered Co-op Program.
About the role:

WHAT YOU WILL DO

  • Investigate supply chain planning issues reported by customers.
  • Design solutions to solve complex customer problems.
  • Balance trouble shooting in a variety of configurations to deliver quality solutions.
  • Participate in a fast-paced work environment to continually deliver on customer expectations.
  • Engage with our global customer support organization to help improve product quality.
  • Shape the reliability and agility of our R&D support organization.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Logistics/Procurement

Purchase / Logistics / Supply Chain

Logistics

Graduate

Proficient

1

Ottawa, ON, Canada