Coach for Saudi Culture and Dialect in Customer Service

at  Tabby

Riyadh, منطقة الرياض, Saudi Arabia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 May, 2025Not Specified11 Feb, 2025N/ATraining Programs,Learners,Psychology,Communication Skills,Interpersonal Skills,LinguisticsNoNo
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Description:

DESCRIPTION

We’re looking for someone who can improve Tabby’s customer service by developing and delivering content that enhances communication between our Egyptian CX team and Saudi customers.
Coaching should be able to bridge dialect differences while ensuring an understanding of Saudi cultural sensitivities.

SKILLS, KNOWLEDGE & EXPERTISE

  • Education: Bachelor’s degree in a relevant field such as education, linguistics, communication, or psychology. A master’s degree is a plus.
  • Experience: A MUST - Proven experience in content development and delivering soft skills training programs, preferably in a Financial Organisation.
  • Communication skills: Excellent verbal and written communication skills to effectively convey information and engage learners.
  • Interpersonal skills: Ability to build rapport, establish credibility, and effectively interact with employees at all levels of the organization.

Responsibilities:


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

IT Software - Other

Sales

Graduate

Psychology, Relevant Field

Proficient

1

Riyadh, Saudi Arabia