Collateral Services Operations- Trading Services Associate II

at  JPMorgan Chase Co

JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Corporate & Investment Bank under Collateral Services Operations and support internal & external clients (predominantly Banks & Broker Dealers) in managing their margin obligations/exposures.

JOB SUMMARY:

Primary product support falls into 3 categories: Derivatives Collateral Management (DCM), Securities Collateral Management (SCM) & Margin Control.
Primary functions span three global teams;
(1) Core Operations own day to day processes
(2) Middle Office have ownership of overall operational client satisfaction
(3) Client Implementations own the onboarding of new and incremental client/business to the CSO platform.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS:

• Minimum 7 years’ experience in Securities Lending, Settlements, Trade Support/Middle Office or COACs role
• Good knowledge of Global Financial Markets
• Strong inter-personal and communication skills with the ability to build strong relationships with strategic internal & external partners
• Exhibit strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls. Excellent analytical and numerical skills is also essential.
• Ownership and Accountability with a strong controls focus
• Continued focus on improving processes and procedures
• Quality Orientation
• Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment
• Initiating Action
• Good Team player but with the ability to operate without direction when required

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS:

• Bachelor degree or above preferred
• Knowledge of automation tools such as Tableaux/Alteryx and Python would be beneficial

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Provides international securities and escrow management in support of clients’ derivatives exposures in line with their ISDA Agreements; liaises directly with the clients’ market counterparts to agree collateral obligations and movements, and manages the terms of the Credit Support Annexes.

Key Risk & Control Environment Compliance

• Review current processing to ensure all controls maintained and up to date to fit with the current tasks.
• Identify gaps in processes and full compliance of SSAE16.
• Responsible for documenting and updating current workflows and task lists. Implementing any new controls and changes to workflow after appropriate sign off to minimize financial loss
• Inform and work with Risk Management upon identifying potential risks.
• Pro-actively assess and recommend process improvements to assist in risk mitigation
• Communicate all issues effectively and ensure understanding by the team.

Operational

• Escalate issues to the Manager and be involved in taking action to escalate and resolve with the other party. A review is to be done on the issue to ensure procedures are updated.
• Investigate and when applicable, assist in implementing new procedures or systems that enhance the overall service of the group.
• Ensure all work received is actioned, accounted for and all control procedures are adhered to. Issues raised must be either resolved or escalated if necessary.
• To ensure that the specialist’s Checklist is followed and all items actioned on a daily basis, with sign off occurring throughout the day as necessary.
• To be involved in the resolution of outstanding issues, to make decisions based on precedent and experience when confronted with frequently conflicting priorities. Where necessary, liaise with other areas to agree a satisfactory conclusion, ensuring minimum impact to Trading Services

Reporting

• Be involved in the review of workflows, review reporting of all KPI’s, and other MIS statistics required by management.
• Assist in tracking trends in work volumes, including reconciliation errors and document any negative trends and proposed solutions.