Collections Analyst (Bilingual) / Analyste de recouvrement (bilingue)

at  Parkland

Dartmouth, NS B3B 1V2, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate03 Feb, 2025Not Specified04 Nov, 20243 year(s) or aboveMicrosoft Office,French,Root,Kpi,Privacy Act,Communication Skills,EnglishNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

  • Oversee a portfolio of various volumes and locations. Evaluate account status, monitor terms to ensure that there is ease of use in the credit process. Be able to react with an appropriate level of urgency in the negotiation of payment arrangement within our authority level and make decisions on held orders, while maintaining a standardized collection process.
  • Develop and maintain relationships with internal and external customers and liaise as required to ensure alignment and visibility to exposure, risk, recovery, and any related queries.
  • Organize daily/weekly/monthly work activities and attend to various tasks based on priority.
  • Address credit related complaints and advise on recommendations for solutioning.
  • Liaise with third party partners regarding proposals, settlements, and litigation, and follow where necessary to provide additional account details or obtain status update.
  • Keep up to date on collections legislation regarding consumer and commercial allowances (ie: bankruptcy CCAA, and other options for creditor protection
  • Conflict management with internal and external customers, ie: peer to peer relationships
  • Will be required to deal directly with client via phone calls and emails on a day-to-day basis
  • Manage and perform administrative, ad hoc or project related tasks as required regarding customer portfolios.
  • Recommend process improvements and assess the impact on internal and external customers using a continuous improvement tool

REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Financial Services

Accounts / Finance / Tax / CS / Audit

Finance

Graduate

Proficient

1

Dartmouth, NS B3B 1V2, Canada