COLLECTIONS AND CREDIT BALANCE REFUND CLERK II

at  Mount Sinai Medical Center Florida

QUALIFICATIONS:

• High School graduate or equivalent level of training.
• One year prior Hospital/Business Office or Collections experience preferred

• Reviews and corrects the credit balances report daily.
• Facilitate refund processing and communicate with Accounts Payable on an as-needed basis.
• Checks the refund requests made by our vendors as needed.
• Adjusts accounts accurately according to contractual agreements
• Requests refunds for insurances or patients when there is an overpayment
• Moves balance within the different accounts buckets in the Star system daily
• Refers accounts to appropriate areas if additional follow up is required when needed.
• Contacts insurance companies for additional information as needed.
• Maintains insurance and patient pending refunds list up today.
• Ensures that the number of account with credit balance over 60 days not exceed 20% of the total number of accounts with credit balance; and the total dollar amount of the entire ATB not exceed one day average of daily gross patient revenue.