Collections Assistant

at  Spotawheel

We are changing the way people buy cars, fixing the largely broken used cars sector.
Spotawheel, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.
Launched in 2015, we are currently incorporated in 3 countries, growing aggressively towards our mission of disrupting the €500 billion European market. Spotawheel has been recognized as one of Europe’s fastest-growing companies by the Financial Times.
Unlike traditional used car dealers, we rely on advanced proprietary technology to be much more efficient in the way we work, being able to sustain top vehicle quality and customer experience at large scale.
Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers’ expectations. We invest in our people first and foremost, so that to create a culture of excellence, recognition and ethics that is above all fun to be a part of.
We are currently looking for a Collections Assistant to join our F&I Team in Bucharest.
As a Collections Assistant you will you will have the opportunity to engage with our clients, fostering strong relationships while maximizing cash flow through effective collections strategies. You will also be responsible for the daily accounts receivable functions, reporting directly to the Credit & Collections Supervisor.

Your Key Responsibilities will be to:

• Utilize Credit & Collections resources to optimize cash flow via proactive collections efforts, utilizing email and phone communication. ︈
• Undertake collection actions for delinquent accounts, including negotiating payment plans and recommending further actions such as involving collection agencies or legal proceedings.
• Generate ad hoc and monthly Credit and Accounts Receivable reports for Finance, Sales, and Senior Management.
• Review customer accounts, contact customers to facilitate payments, and address inquiries regarding past due accounts.
• Take action in collecting outstanding credit and invoices to minimize profit loss, handling the process appropriately and per company policy
• Communicate with clients to build and maintain a strong relationship and reduce the number of default payments
• Liaise and collaborate with our Legal Department to accelerate asset reposition

REQUIREMENTS

• BSc in Accounting, Economics, Banking and Finance or relevant field
• 1-3 years of experience in a similar role
• Hands-on experience with accounting software
• Strong communication and negotiation skills
• Intermediate-level Excel proficiency
• Very good command of the English language, both written and verbal
• Ability to act with integrity, professionalism and confidentiality

• Utilize Credit & Collections resources to optimize cash flow via proactive collections efforts, utilizing email and phone communication. ︈
• Undertake collection actions for delinquent accounts, including negotiating payment plans and recommending further actions such as involving collection agencies or legal proceedings.
• Generate ad hoc and monthly Credit and Accounts Receivable reports for Finance, Sales, and Senior Management.
• Review customer accounts, contact customers to facilitate payments, and address inquiries regarding past due accounts.
• Take action in collecting outstanding credit and invoices to minimize profit loss, handling the process appropriately and per company policy
• Communicate with clients to build and maintain a strong relationship and reduce the number of default payments
• Liaise and collaborate with our Legal Department to accelerate asset repositio