Collections Assistant

at  Whitelaw Twining

Why join us?:
Whitelaw Twining is a highly successful multi-disciplinary firm with a focus on litigation and with offices in Vancouver, Calgary, and Toronto providing a full range of legal expertise. In 2022, we increased the opportunities for our firm and our staff by joining the DWF Group, a global provider of integrated legal and business services.
We are an innovative, passionate team, promoting a professional, supportive, and engaging environment to our team members. Since the beginning, we’ve pushed beyond standard litigation to find progressive, creative solutions for our clients.
Whitelaw Twining is extremely proud of its professional work environment that encourages team and social interaction between staff and lawyers. We believe that people work best in a collegial atmosphere where they are empowered to build their careers and make a positive contribution to our work environment.

JOIN US AT WT!

We are currently seeking a Collections Assistant to join our Vancouver team to support both the Legal Support and Accounting departments.
This position is ideal for a team player with a strong work ethic, attention to detail, and a proactive approach. The ideal candidate will have a strong client service focus, solid organizational skills, the ability to multi-task, and excellent communication skills. This position will manage collections processes and perform various administrative duties according to business needs.

Responsibilities:

• Send payment reminders to clients
• Identify delinquent accounts
• Verify and record client electronic payments
• Review intercompany AR postings
• Process write-offs pending partner approval
• Provide ad hoc administrative support as required

What will help you succeed in this role?:

• An aptitude for administrative processes and quality control
• Previous work experience in a legal or accounting environment is an asset
• Ability to follow instructions and ask clarifying questions as needed
• Intermediate working knowledge of Microsoft Office programs
• Advanced communication skills, both verbal and written
• A critical thinker with a resourceful approach
• Ability to learn quickly, particularly in relation to software, processes, and programs
• Strong attention to detail
• Keen desire to take on new challenges with a positive attitude
• Professional manner in communicating with others
• Strong organization, multi-tasking, and teamwork skills

The salary range for this position is $45,000-$48,000 per annum, dependent on years/relevance of individual experience.
What we offer:
Our firm benefits include Extended Health benefits, Dental coverage, LTD, DI, casual dress code, wellbeing allowance, early finish ahead of statutory holidays, and more.
About us:
Whitelaw Twining is part of a global legal and business services firm DWF, with over 4,000 employees worldwide. In Canada we have offices in Toronto, Vancouver, Calgary and Victoria. We focus on insurance, commercial litigation, construction, bodily injury, and alternative dispute resolution.
Despite our global reach, we maintain a close-knit, supportive work environment. We are committed to mentoring and professional development, empowering our team members to grow their careers and contribute positively to both the firm and the community.

Responsibilities:

• Send payment reminders to clients
• Identify delinquent accounts
• Verify and record client electronic payments
• Review intercompany AR postings
• Process write-offs pending partner approval
• Provide ad hoc administrative support as require

What will help you succeed in this role?:

• An aptitude for administrative processes and quality control
• Previous work experience in a legal or accounting environment is an asset
• Ability to follow instructions and ask clarifying questions as needed
• Intermediate working knowledge of Microsoft Office programs
• Advanced communication skills, both verbal and written
• A critical thinker with a resourceful approach
• Ability to learn quickly, particularly in relation to software, processes, and programs
• Strong attention to detail
• Keen desire to take on new challenges with a positive attitude
• Professional manner in communicating with others
• Strong organization, multi-tasking, and teamwork skill