Collections Coordinator

at  Online Marketing Gurus

Are you an experienced Collection Coordinator looking for a career in digital marketing? Want to join Australia’s largest and fastest-growing independent agency, where your success and achievements will be recognised and rewarded? This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally.

REQUIREMENTS

• 2+ years experience in debt collection
• Experience working with Xero (desirable)
• Excellent communication skills
• Great attention to detail
• Experience in the digital marketing industry (desirable)

BENEFITS

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
  OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organisation that supports diversity and inclusion

• Contacting overdue account holders.
• Negotiating payment plans and settlements.
• Documenting interactions and agreements.
• Monitoring and updating account statuses.
• Maintaining accurate records.
• Preparing and submitting collection activity reports.
• Analyzing data to identify trends.
• Ensuring activities comply with relevant laws and regulations.
• Staying updated on legal changes.
• Coordinating with internal departments and external agencies.