Collections Expert | Collections Advisor

at  Sigma Connected Group

SIMPLE AND STRAIGHT FORWARD RECRUITMENT.

We believe in a straightforward approach and don’t believe in unnecessary hurdles for candidates. After sending us your CV, if we find a fitting position, we’ll reach out for a brief phone chat. If you match what we’re looking for in a new Sigma Family member, you’ll be invited to a Talent Session or a one-on-one interview. If successful, you’ll receive a start date and our fantastic onboarding team will get you ready for your first day.

WHO ARE THE SIGMA FAMILY?

At Sigma, we stand out and were acknowledged in May 2023 by the Sunday Times as one of the Best Places to Work - voted by our people.
Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. That’s why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.

I am a dedicated professional with one year of experience in collections, specifically within the UK and South African markets. My academic background includes a passed Grade 11 report, which demonstrates my foundational knowledge and commitment to continuous learning.In my roles, I have consistently provided outstanding customer service, demonstrating a genuine passion for assisting individuals with their concerns. I possess excellent listening, communication, and empathy skills, which enable me to engage confidently with customers, effectively addressing inquiries and resolving conflicts.
I adapt seamlessly to change and thrive in both independent and collaborative work environments. My ability to strive toward key performance indicators (KPIs) underscores my commitment to achieving organizational goals. I actively welcome feedback to enhance my performance and maintain a positive outlook, even in challenging situations.Under pressure, I excel by remaining focused and organized, diligently tracking my targets in a fast-paced work environment. My strong work ethic and commitment to excellence make me a valuable asset in any customer-focused role.