Collections Officer

at  Government of Alberta

JOB INFORMATION

Job Requisition ID: 61034
Ministry: Treasury Board & Finance
Location: Edmonton
Full or Part-Time: Multiple positions (Full-Time/ Temporary/ Wage)
Hours of Work: 36.25 hours per week
Permanent/Temporary: Multiple positions (Permanent & Temporary)
Scope: Open Competition
Closing Date: Open until filled
Classification: Program Services 1 (Compliance Officer - Filing Compliance and Collections)
Salary: $2,165.27 to $2,814.70 bi-weekly ($56,513 to $73,463 annually)
Treasury Board and Finance, Edmonton – Tax and Revenue Administration
Tax and Revenue Administration is responsible for the collection of revenue and the administration of Alberta’s tax, revenue and related benefit programs. The focus of our organization is to ensure a fair, efficient and effective provincial tax and revenue system. Our organization offers a balance between work and your home life and provides options for flexible work arrangements.

QUALIFICATIONS

Two-year diploma in a related field is required, or equivalent education/experience as described below:

• 1 year of education for 1 year of directly related experience; or
• 1 year directly related experience for 1 year of education.

ROLE RESPONSIBILITIES

Are you interested in working within a client-focused team involved in filing compliance and collection of taxes, levies and orders?
TRA runs on collaborative teamwork and has leaders that care about the success of their staff. In this role, reporting to a supervisor of Filing Compliance and Collections, you will be going beyond the collection of outstanding taxes, levies and Employment Standards orders by educating taxpayers/debtors on their requirements to file, and making arrangements for the filing of tax returns and payments. You will serve Albertans by pursuing overdue taxes and levies as well as returns required under the Alberta Corporate and Commodity Tax Acts and collection of orders under the Employment Standards Code.
Success in this role requires well-developed organization, communication, and negotiation skills that will enable you to correctly document all files and establish acceptable arrangements. You will use your abilities to assess the financial situations of corporations and individuals to help identify sources of funds for the collection of accounts.
You will have the opportunity to provide recommendations or suggestions to improve policy, procedures, process and legislation to streamline the collection and enforcement process.
A positive attitude, adaptability and commitment to working with others are essential in this role. Knowledge of Employment Standards Code and Regulation, Federal and Provincial Corporate and Commodity Tax legislation would be a definite asset. Proficiency in Microsoft Word and Excel is required.
Please

ASSETS FOR THIS ROLE INCLUDE:

• Experience working in complex program administration.
• Experience working in a collections environment.
• Knowledge of Employment Standards Code and Regulation
• Knowledge of Federal and Provincial Corporate and Commodity Tax Legislation.
• Ability to interpret supporting documentation (including financial statements) and make decisions.
• Experience using Microsoft Office Suite of applications (Outlook, Word and Excel) is also required.