Collections Officer - Midnight

at  Capital on Tap

WE’RE CAPITAL ON TAP

Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

As a Collections Officer, you’ll be providing the best customer service while managing and carrying out the collection of outstanding accounts. You’ll be getting in touch with customers, discussing payment plans, and keeping accurate records of all interactions and payment statuses. Additionally, you’ll be working with other departments to resolve billing issues and ensure a smooth and positive experience for our customers
✨Proactively contact customers to discuss outstanding accounts
✨Arrange payment plans to help customers get back on track
✨Provide exceptionally good customer service at all times
✨Keep accurate notes on each customer account
✨Collaborate with other departments to resolve queries
✨Monitor accounts to identify overdue payments