Collections Process Associate with Spanish

at  Capgemini

Iasi, Iași, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jan, 2025Not Specified19 Oct, 2024N/ACustomer Focused Service,Customer Service Skills,Service Levels,Leadership,LanguagesNoNo
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Description:

QUALIFICATIONS

  • Level of languages: English-min B1+ level, Spanish C1 level;
  • Customer service skills;
  • Strong interpersonal and negotiation skills;
  • Team player attitude;
  • Highschool diploma is mandatory;

Responsibilities:

JOB RESPONSIBILITIES

  • Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments;
  • Investigating and resolving unapplied payments;
  • Initiating refunds for the overpayments;
  • Updating account status records and collection efforts;
  • Reporting on collections activity and accounts receivables status.

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Accounting

Accounts / Finance / Tax / CS / Audit

Accounts Management

Diploma

Proficient

1

Iasi, Romania