Collections Process Lead with Italian

at  CAPGEMINI ENGINEERING

Iasi, Iași, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025Not Specified01 Nov, 2024N/ACommunication Skills,Finance,English,Process Management,Customer Service SkillsNoNo
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Description:

Short Description
As a Collections Specialist, you will leverage your proficient knowledge of Finance & Accounting to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. You will be proactive in ensuring the delivery of a customer focused service to client.

Qualifications

  • Above 6 months of experience in Finance & Accounting (preferably in O2C/AR);
  • Minimum B2 level in Italian and English;
  • High level of Customer Service skills, Client-focus attitude;
  • Good analytical and communication skills;
  • Ability of prioritizing and organizing own work in order to deliver within agreed timelines;
  • Able to work in a dynamic environment, with people from diverse culture;
  • Process management and improvement skills.

Job Responsibilities

  • Monitoring accounts and contacting clients (calls, e-mails) to ask them about their overdue payments;
  • Investigating and resolving unapplied payments;
  • Updating account status records and collection efforts;
  • Reporting on collections activity and accounts receivables status;
  • Collecting relevant information and following up on other parties to complete the dispute resolution;
  • Ensuring that operations are run according to engagement’s financials / budget (cost control, review financial data, budgets / forecast, ensure proper billing / invoicing based on contract etc.);

Ref. code
1840478
Posted on
31 Oct 2024
Experience level
Experienced Non-Manager
Contract type
Permanent Full Time
Location
Iasi
Business unit
Business Services
Department
Finance & Accounting

Responsibilities:

  • Monitoring accounts and contacting clients (calls, e-mails) to ask them about their overdue payments;
  • Investigating and resolving unapplied payments;
  • Updating account status records and collection efforts;
  • Reporting on collections activity and accounts receivables status;
  • Collecting relevant information and following up on other parties to complete the dispute resolution;
  • Ensuring that operations are run according to engagement’s financials / budget (cost control, review financial data, budgets / forecast, ensure proper billing / invoicing based on contract etc.)


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Accounting

Accounts / Finance / Tax / CS / Audit

Accounts Management

Graduate

Proficient

1

Iasi, Romania