Collections Representative III

at  Thermo Fisher Scientific

JOB REQUIREMENTS:

• Validated experience in collections within the finance or insurance industry
• Minimum 3 years of experience in accounting/finance and/or customer service.
• B2+ level of English. Proficient in English written and spoken.
• Strong communication and negotiation skills
• Ability to work independently and meet deadlines
• Proficiency in relevant computer systems and software
• Excellent attention to detail and problem-solving abilities
• Experience in at least one ERP (SAP, QAD, BAan).
  Thermo Fisher Scientific Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We believe that by embracing individual differences, we can drive innovation and achieve even greater success.
  Don’t miss this ambitious opportunity to join a leading global company and make a significant impact on our team. Apply now and be part of our success story!

• Closely enforce to established collections policies and procedures
• Handles non-complex past due accounts in accordance with established collection strategies. Documents customer contact regarding late payments. Works as an ally to sales, customer service, tax, order management, invoicing, master data.
• Optimally negotiate payment arrangements with customers
• Challenge to achieve and exceed monthly collection targets
• Work together with members of our team to address and find solutions for customer concerns and disagreements.
• Maintains engagement and communication via phone, email, chat or any other means with internal and external customers involved in the processes.