Collections Specialist

at  Baden BPO Software

QUALIFICATIONS:

• Previous call center work experience in collections.
• 2+ years outbound collection experience.
• Bank experience, US Bank experience is a plus.
• Excellent knowledge of collection processes.
• Excellent verbal communication, negotiation, and people skills.
• Outstanding phone etiquette.
• Proficient computer skills.
• Proficient mathematical skills.
• Resilient with impolite clients.
  Compensation Package: (AED 5,000) + incentives
  Schedule: Monday to Friday (5 days a week), 7:00 pm - 3:30 am (Evening Shift)
  Job Type: Full-time
  Pay: From AED5,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 1 year (Required)

Language:

• English (Required)

• Contacting clients by phone and email regarding any past due balances.
• Negotiate effective repayment plans.
• Follow-up with clients on overdue accounts.
• Research and implement effective collection techniques.
• Perform all administrative duties related to ensuring office efficiency.
• Respond to client account queries in a timely and professional manner.