Collections Specialist

at  Robert Half

We are in the process of recruiting a Collections Specialist based in Babylon, New York, United States. This role is primarily focused on and involves the management of aged schedules, customer follow-ups, and analysis of DSO. It’s an exciting opportunity that requires proficiency in MS Excel and the ability to collect outstanding dues effectively.

• Review and manage aged schedules to ensure timely collection of payments.
• Regularly follow up with customers regarding their payment schedules.
• Analyze Days Sales Outstanding (DSO) to measure the efficiency of the company’s collection efforts.
• Utilize MS Excel for managing and updating customer data and financial records.
• Run credit reports to assess the creditworthiness of customers.
• Develop and implement strategies for collecting outstanding dues effectively.
• Monitor customer accounts for irregularities and potential issues.
• Communicate with customers to resolve any disputes or discrepancies in invoicing or payments.
• Prepare reports detailing collection activity and accounts receivable status.
• Collaborate with the sales and customer service teams to ensure seamless collection processes.
• Possess a minimum of 3 years of experience as a Collections Specialist or in a similar role
• Proficiency in using MS Excel for data entry, analysis, and reporting
• Demonstrated ability to collect outstanding debts from clients and customers
• Strong understanding of billing procedures and collection techniques (e.g. skip tracing)
• Familiarity with relevant legal regulations in debt collection
• High-level proficiency in negotiation and persuasion
• Excellent communication and interpersonal skills
• Proactive problem-solving abilities and attention to detail
• High level of organizational skills and ability to work independently
• Ability to handle sensitive and confidential information appropriately
• High school diploma is required; a degree in a related field is a plus.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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