Collections Specialist

at  Robert Half

We are offering a contract to hire employment opportunity in the non-profit industry for a Collections Specialist based in Chicago, Illinois. This role involves managing and monitoring customer accounts, ensuring the resolution of customer inquiries, and processing customer credit applications with precision and efficiency.

• Engage with individuals or businesses with outstanding debts through various communication channels
• Establish and negotiate payment plans that are feasible for customers and acceptable for the organization
• Accurately maintain records of all transactions and communications with debtors
• Regularly prepare reports on the status of collections and outstanding debts
• Comply with relevant laws and regulations in all collection activities
• Utilize accounting software systems and CRM to manage and track customer accounts
• Handle inbound calls, answering customer inquiries promptly and professionally
• Administer billing functions and claim administration
• Operate Microsoft Office Suites and QuickBooks for various administrative tasks
• Manage accounts receivable and collection processes effectively.
• Proficiency in Accounting Software Systems
• Familiarity with Accurint
• Experience with ADP - Financial Services
• Proficient in CRM
• Proficient in Accounts Receivable (AR)
• Experience in Answering Inbound Calls
• Understanding of Billing Functions
• Knowledge of Claim Administration
• Experience with Collection Processes
• Familiarity with Export - Import Documents
• Proficiency in Microsoft Office Suites
• Experience in QuickBooks
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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