Collections Specialist

at  Robert Half

We are offering a contract to hire employment opportunity for a Collections Specialist in Little Rock, Arkansas. As part of our team, you will be performing vital functions within the industry of collections and accounts receivable. This role involves handling customer service, collections, and billing duties to maintain smooth and efficient financial operations.

• Handle collection efforts on customer accounts to ensure timely payments
• Maintain and update customer records to reflect the most accurate account information
• Process customer service inquiries and resolve any arising issues promptly
• Carry out billing duties to generate invoices for customers
• Utilize skills in Collections and Accounts Receivable to manage customer accounts effectively
• Monitor customer accounts regularly for any irregularities or discrepancies
• Follow up with customers regarding overdue payments and negotiate payment plans
• Collaborate with the team to develop and implement effective collection strategies
• Maintain confidentiality and adhere to financial compliance regulations
• Provide excellent customer service while handling sensitive financial matters.
• Must possess strong skills in Collections and Accounts Receivable (AR)
• Proficiency in Microsoft Office Suite, especially Excel, is required
• Should have excellent communication and interpersonal skills
• A minimum of 3 years experience in a similar role is preferred
• A bachelor’s degree in finance, accounting, or related field is desirable
• Ability to prioritize tasks and manage time effectively
• Strong analytical skills and attention to detail
• Knowledge of laws and regulations related to collections and accounts receivable
• Must demonstrate a high level of integrity and professionalism
• Ability to work under pressure in a fast-paced environment
• Must be a team player with a positive attitude
• Experience with accounting software and databases is a plus
• Bilingual or multilingual proficiency is beneficial but not mandatory.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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